The scene: SpaceSquid arrives at the PC World help desk, his desktop stack clutched in his slightly effeminate hands.
Friendly Assistant #1: Can I help you, sir?
SpaceSquid: Yes. I paid you guys to transfer my data to a new hard drive, and the CD drive wasn't working when it came back.
FA#1: That's odd.
FA#1: It's probably a connection issue. Or the software.
FA#1: I guess those are the only two options anyway.
SS: Indeed. A haunting would be my next guess, but it's a distant third.
FA#1: Well, I'll hand you over to the tech guy.
Friendly Assistant #2: Can I help you, sir?
SS: Yes. As I was saying, you guys were kind enough to transfer my data to a new hard drive not long ago, but the CD drive no longer works.
SS: ...Yes. And I was wondering if you could fix it?
FA#2: Well, we're not allowed to do that kind of thing in-store anymore. We'll have to send it away.
FA#2: 'Fraid so. Should take about a week, cost fifty quid.
SS: Fifty quid?
FA#2: Fifty quid.
SS: I'm finding it hard to understand why you expect me to pay for a repair that only became necessary after you got your hands on my PC.
FA#2: Well, do you have an agreement with us.
FA#2: Do you pay us every month?
FA#2: Then it's not our responsibility.
SS: It's not your responsibility to do the job you say you'll do after I give you money?
FA#2: That wasn't the job you paid for. You paid for the hard drive.
SS: Yes, because the CD drive was working when I gave it to you! How is "Don't break anything" not implicit?
FA#2: I'm saying we did the hard drive job. Think of it like in a garage. You come in, pay us to fix a wheel, we fix a wheel. But then you want your suspension fixed: that's a new job.
SS: Fine. If this a garage, then this is what happened: I came in, paid you to fix a wheel, and whilst you were fixing the wheel, you set the car on fire. And now you want me to pay to borrow a hose.
This goes on for some time, and ends in stalemate. No money changes hands, but I still can't access by back-up CDs or listen to "Ashes & Fire". Balls.